Latest News - Abtec Partner Services

1
Dec

BTnet Pricing Updates for 500Mb and 1Gb Bearers

Don’t forget BT’s special offer on larger BTnet circuits is still on.

As part of BT’s drive to offer more affordable high bandwidth internet access to its customers, BTnet are introducing a wide range of discounts across our 500MB and 1Gb access circuits. This price change delivers big decreases in standard annual
rental charges for all port speeds on all contract terms on both the 500Mb and 1Gb bearers.  These changes went live as of Monday 29th September 2014

As an example this means for 1Gb Local Access services, standard pricing for annual rentals has decreased, on average, by 30% making it possible, as standard, to now get 1Gbps of bandwidth on a 3yr term for 35% less than our previous standard price (£51,
000 – £33,000 p.a.) Note that this is slightly more than the very specific special offer which was running before on maximum 500 on 500Mb and 1Gb on 1Gb options. However, these new discounts apply to all bandwidths across the bearer sizes, not just at the
maximum bandwidth so overall BT feel they are in a much better position to offer higher bandwidth services.

For more information please contact your Abtec Partner Services specialist.

7
Oct

Short Haul Data Services – Price reduction

In another service price review BT has reduced the price of its Short Haul Data Services (SHDS).

And it’s a significant one at that, with price reductions of up to 41% in certain areas of the UK.  SHDS is a high quality, high speed Ethernet service.  It can be provided either point to point service or small WANs, usually in the same metropolitan area.

The new prices come into action from 1st October 2014.  If you’ve got clients who already have a SHDS connection that is out of contract this could be an ideal time to upgrade their speeds and renew their contract.

1
Oct

BTnet High Speed Access Price Reduction

Offer lower standard pricing for BTnet 500Mbps and 1 Gbps bearers.

Great news for BT Resellers.  BT has reduced the price for some of its popular BTnet services.

UK’s Number 1 Leased Line

BTnet, the UK’s most popular internet leased line service, has a reputation for delivering solid internet performance at high speeds.  It offers market leading SLAs and low network latency rates.

This is great news for anyone in the market for a new leased line, or needs to renew their existing contract.

Contact the Abtec Partner Sales team on 01858 438 500 if you have any live opportunities that you’d like a price on.

30
Sep

Ethernet Provision Recovery

This is the third of BT’s fortnightly updates on what BT Business and Openreach are doing to address the Ethernet provision delays that continue to challenge our people, partners and customers.  Here is the press release from BT Business:

Daren Baythorpe (Openreach Managing Director for Corporate & SME connectivity) held the second industry wide Ethernet Update call. In summary, Openreach recruitment and training remains on track. As previously reported this additional resource is expected to have a positive impact by December 2014.

Openreach acknowledge this is not just about more people but improvements in process and a joint BTB / Openreach workshop has kicked off a number of initiatives aimed at reducing the Work in Progress and unlocking the revenue held up in WiP, more details will follow in future briefings.

What BTB are doing to help resolve the Ethernet provision challenges

We are focusing on what we in BT Business need to do to make the situation easier for our customers and customer facing people. And, we have a number of initiatives already under way.

Calling all Sales people!

Help us to help you and your customers by managing expectations appropriately. Use the latest information on lead times in the table below.

The following table shows the MTTP ( mean time to provide) for the different product areas during July and August. Current lead times are reflective of the MTTP in August except in the case of GEA which has now improved to 39 working days.

Jul-14 Aug-14 Variance
BTNet – Single stand-a-lone 80 75 -5
BTNet – With Secondary 116 114 -2
Ethernet Connect 62 65 3
IP Connect 80 82 2
SHDS 117 104 -13
GEA 67 91 24
EFM 40 54 14

 
The current average lead time of 75 working days is a long way from the Subject to Survey standard lead time of 45 working days for BTnet.

The Openreach Survey is really important. Sometimes it will find that the job is simple where duct and fibre already exist. But the survey can also find that new duct is required, possibly involving road closures or wayleaves. We are working to identify and resolve these sooner.

And where we have orders awaiting customer please help us to help you by chasing these down with your customer.

Customer Service & Transformation (CS&T):
  • CS&T are working with Openreach to improve the quality of updates and continue to build a proactive jeopardy management process aimed at reducing escalations.
  • The Business Partner Sales service managers from our Newcastle Service Team lead on escalating orders through the CS&T team.
Our BTB product teams:

Are investigating what alternative services we can provide as contingencies to deliver service to customers that will reduce the pressure for Ethernet Fibre provision.

In both Openreach and BTB we are working hard to resolve the challenges that are causing you and our customers so many issues. We have a number of initiatives under way to reduce WiP.